Frozen Meat Products

Frozen products leave us frozen and are packed carefully to help keep them as cold as possible during transit. As parcels are sent by courier rather than temperature-controlled frozen transport, products may arrive partially or fully thawed, particularly during warmer weather.

Fresh and frozen goods are sent using a 24-hour delivery service wherever possible, with faster Swiss Express options available at checkout.

Please unpack your order promptly on arrival and store products appropriately. If a frozen product arrives thawed or partially thawed, the decision to refrigerate, cook, consume or refreeze it remains at the customer’s discretion.